The Challenge

Ford’s Power Platform journey was at a critical crossroads. Their teams had great potential for innovation but lacked a clear strategic direction and robust governance framework. Their existing applications and workflows were scattered across different environments, making it difficult to maintain consistency and security. The internal team needed better tools and knowledge to manage the platform effectively, while ensuring compliance and optimal performance. It wasn’t just about implementing new solutions – it was about creating a sustainable ecosystem where Ford could innovate safely and scale their Power Platform capabilities across the organization.

The Solution

We partnered with Ford to implement a comprehensive five-milestone program that transformed their Power Platform landscape. Starting with a thorough assessment using the CoE Starter Kit, we developed a strategic roadmap that aligned with their business objectives. We then implemented a robust governance framework, optimized their environments, and established clear processes for application lifecycle management. The solution included dedicated environments for different use cases, enhanced security controls, and integration with Dataverse and Copilot Studio. Most importantly, we equipped Ford’s internal team with the knowledge and tools they needed through comprehensive knowledge transfer sessions and a well-defined operating model.

The Results

The implementation of the AI excellence framework delivered significant, tangible results for Sherwin-Williams:

Standardized, High-Quality Delivery: With comprehensive SOPs in place, teams now follow clear, repeatable processes, leading to reduced errors, improved quality, and more predictable delivery timelines for AI initiatives.

Data-Driven Decision Making: The AI Product KPI & Measurement Framework enables objective evaluation of AI product performance against defined business goals, empowering leaders to make informed decisions about investment, scaling, and strategy based on actual impact.

Streamlined Innovation Pipeline: The automated AI Idea Lifecycle Workflow brought transparency and efficiency to the front end of the AI process. Ideas are managed systematically, validated effectively, and prioritized based on strategic alignment, accelerating the progression of valuable concepts into development.

Enhanced Transparency and Collaboration: The centralized workflow and live dashboard provide real-time visibility across the entire AI innovation pipeline, fostering better communication and collaboration among stakeholders from various departments.

This pragmatic approach established a robust, scalable foundation, positioning Sherwin-Williams for continued, sustainable AI growth. It’s about making AI More. Human. by providing the structure and insights needed for people to build, manage, and benefit from it effectively.