The Challenge

Exelon faced a multi-faceted challenge common to large enterprises seeking digital transformation: the need to significantly enhance operational processes and improve business outcomes, while simultaneously navigating the complexities of a vast organizational structure.

Specifically, they sought to empower their employees – the business experts closest to the challenges – with the tools necessary to create their own solutions. This vision of widespread ‘citizen development’ brought a critical requirement: establishing robust governance mechanisms to manage decentralized development effectively, ensuring security, compliance, and scalability without stifling innovation. The overarching need was for a strategic approach, one that would fundamentally align technology initiatives, particularly the adoption of low-code platforms, with core business priorities rather than allowing disparate, ungoverned growth.

The Solution

We helped Exelon implement something special: a comprehensive Microsoft Power Platform strategy that thinks like their team. After evaluating their needs, we created a robust governance framework with Data Loss Prevention, a citizen developer empowerment program, and streamlined application delivery pipelines. Now, instead of wrestling with complex development processes, their teams can create solutions using reusable component libraries and automated workflows. The transformation has been so significant that their IT and business operations now work together more seamlessly than ever before, with clear governance and security measures in place.

The Results

The transformation has been nothing short of remarkable. Exelon’s teams are now creating solutions faster, working more efficiently, and maintaining complete compliance with security requirements. But the real win? Their solution grows with their needs, handles their data smoothly, and gives them smarter insights into their operations. It’s not just about better technology – it’s about giving their team the tools they need to succeed. Every day, they’re seeing how the Power Platform can make work easier and more effective, while keeping the governance and security that makes their organization great.