Empowering Ford’s Future: Building a Robust Foundation for Power Platform Governance and Productivity

Industry
Automotive
Challenge
Lack of strategy, governance, migration needs, team empowerment.
Solution
Five-milestone program for assessment, optimization, and governance.
Technologies
Microsoft Power Platform (Power Apps, Automate, BI, Copilot Studio, Dataverse)
Tools & Frameworks
Power Platform CoE Toolkit
Results
Governed environment, clear strategies, empowered team, innovation potential.

About the Client
Ford Motor Company is a global automotive leader that designs, manufactures, and services a full line of vehicles, including cars, trucks, SUVs, and electric vehicles, while also providing financial services and mobility solutions to customers worldwide.
Milestone 1
Assessment & RoadmapMilestone 2
Application MigrationSuccessfully migrated existing applications to standardized, dedicated environments while maintaining data integrity and creating reusable migration procedures.
Milestone 3
Environment Optimization & CoEImplemented the CoE Toolkit to optimize environment configurations and establish robust monitoring systems, ensuring consistent platform management across all environments.
Milestone 4
Governance FrameworkDeployed comprehensive security strategies and governance policies for Teams environments, including Dataverse and Copilot Studio controls, to ensure compliance and data protection.
Milestone 5
Operating Model & Knowledge TransferEstablished a sustainable operating model with ALM strategy and conducted extensive knowledge transfer sessions to empower Ford’s internal team for long-term platform management.
The Challenge
Ford’s Power Platform journey was at a critical crossroads. Their teams had great potential for innovation but lacked a clear strategic direction and robust governance framework. Their existing applications and workflows were scattered across different environments, making it difficult to maintain consistency and security. The internal team needed better tools and knowledge to manage the platform effectively, while ensuring compliance and optimal performance. It wasn’t just about implementing new solutions – it was about creating a sustainable ecosystem where Ford could innovate safely and scale their Power Platform capabilities across the organization.
The Solution
We partnered with Ford to implement a comprehensive five-milestone program that transformed their Power Platform landscape. Starting with a thorough assessment using the CoE Starter Kit, we developed a strategic roadmap that aligned with their business objectives. We then implemented a robust governance framework, optimized their environments, and established clear processes for application lifecycle management. The solution included dedicated environments for different use cases, enhanced security controls, and integration with Dataverse and Copilot Studio. Most importantly, we equipped Ford’s internal team with the knowledge and tools they needed through comprehensive knowledge transfer sessions and a well-defined operating model.
The Results
The transformation has delivered exceptional results. Ford now has a standardized, secure, and efficiently managed Power Platform ecosystem that enables them to maximize their investment while fostering innovation safely. Their teams can now develop and deploy solutions with confidence, knowing they have the right governance and security measures in place. The implementation of the CoE Toolkit provides ongoing insights into platform health and usage, while the established operating model ensures sustainable growth. Most importantly, Ford’s internal team is now empowered with the knowledge and tools to maintain and optimize their Power Platform environment independently, setting them up for long-term success in their digital transformation journey.