Exelon: Powering Operational Excellence Through Enterprise-Wide Digital Transformation
Industry
Energy & Utilities
Challenge
Exelon’s teams were struggling with manual processes and complex workflows, while their citizen developers lacked the tools to create effective solutions. The challenge wasn’t just about new technology – it was about creating a sustainable ecosystem where employees could innovate safely. Their goal was clear: empower employees to create solutions while ensuring security, compliance, and scalability across the organization.
Results
The transformation delivered remarkable results that exceeded expectations. Exelon achieved significant operational efficiency gains through standardized processes and automated workflows. Their citizen developers were empowered to create impactful solutions, while robust governance frameworks ensured complete compliance with security requirements. The solution created a sustainable ecosystem for continuous improvement, with data-driven insights enabling better decision-making across the organization.
Key Solution
Microsoft Power Platform strategy and delivery framework
About your Customer
Exelon is a Fortune 100 energy company with a comprehensive portfolio of regulated and competitive energy businesses. As one of the nation’s largest energy providers, Exelon serves millions of customers across the United States, delivering electricity and natural gas through their regulated utilities while also operating competitive energy businesses. Their commitment to operational excellence and innovation drives their mission to provide reliable, clean, and affordable energy solutions to their customers.
The Challenge
Exelon’s teams were drowning in a sea of manual processes and complex workflows. Their citizen developers had great ideas but lacked the tools and support to bring them to life. Every day, their IT and business teams struggled to balance innovation with security, while maintaining compliance across their decentralized development environment. They needed a smarter solution – one that would empower their employees to create solutions while ensuring everything remained secure and scalable. It wasn’t just about implementing new technology; it was about creating an ecosystem where their team could innovate safely and effectively.
The Solution
We helped Exelon implement something special: a comprehensive Microsoft Power Platform strategy that thinks like their team. After evaluating their needs, we created a robust governance framework with Data Loss Prevention, a citizen developer empowerment program, and streamlined application delivery pipelines. Now, instead of wrestling with complex development processes, their teams can create solutions using reusable component libraries and automated workflows. The transformation has been so significant that their IT and business operations now work together more seamlessly than ever before, with clear governance and security measures in place.
The Results
The transformation has been nothing short of remarkable. Exelon’s teams are now creating solutions faster, working more efficiently, and maintaining complete compliance with security requirements. But the real win? Their solution grows with their needs, handles their data smoothly, and gives them smarter insights into their operations. It’s not just about better technology – it’s about giving their team the tools they need to succeed. Every day, they’re seeing how the Power Platform can make work easier and more effective, while keeping the governance and security that makes their organization great.
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